In order to save on precious resources we reuse packaging
where ever possible.
Delivery Schedule FatoShop UK aim to process your
order right away.
We will normally send your order to you the business day
after we receive it. Your order should be with you within
3-5 working days for express deliveries in the UK. For delivery
to european destinations outside the UK please allow 2-3
working days and for the rest of the World we aim
to have your order with you within 7-10 working days, although
this may vary with destination.
Tax Charges All Prices are inclusive of all taxes payable
in The UK and European Union. For orders outside the European
Union your own country may impose import duties which would
be payable to your government when you receive your goods.
Credit Card Security we use a secure server to process your
credit card information. Look out for the golden padlock
on the ordering screen before you type in your card details.
As an additional security device we ask for the security
code, this is the last three digits printed on the signature
strip on the back of your card. This does not form part
of your credit card number. We also check that the address
given is the registered cardholders address, please ensure
that the address you give is the actual postal address.
FatoShop UK has a "no quibble" returns
Provided that the goods you ordered are returned to us within
14 days from the date of receipt, any payment made for the
goods in question will be refunded in full.
returns policy complies with the consumer protection (distance
selling) regulations brought forward by the European Union
and laid out by the Department of Trade and Industry.
order to keep FatoShop UK prices as low as possible
we do not operate a free returns service and FatoShop
UK is unable to refund the postage and packing cost.
If you wish to exchange, we do not generally charge you
postage on your exchange. (FatoShop UK
only charge you for large, heavy items where the postage
cost is significant, we would email you about this before
charging you). In cases where the actual cost of shipping
exceeds the shipping and handling costs charged then the
actual cost of the shipping will be deducted from the order
Our liability is restricted to the cost of your purchase.